When my readers ask me about waitress etiquette they are usually asking about "serve from the left" type of things. There is another type of waitress etiquette I'd like to address.

Unfortunately, especially in slower establishments, I have seen far too many good waitresses turn into gossip parties and bull rings.

Being a waitress does not mean getting the scoops on your customers, staff and management and then gossiping about them.

It is common to get dragged down into the mud and spend your shift laughing and gossiping about different customers. In a few places I worked it seemed like it was the major reason for some waitresses showing up for their shift.

You will overhear many personal conversations. You'll have things said to you as your customer is looking for comfort. You might hear things about your table by other staff. Stay away from it. Don't get sucked down into the pit.

Eventually gossiping and putting down customers will back fire on you and you will find yourself in a very uncomfortable situation. Become a professional. When you are constantly looking for condescending comments about customers to share with the bull ring your tips will suffer. Customers can tell you are not focused on them.

However, if you rise above the base. Refuse to get drawn in to gossip and putting down staff and customers. You will get a loyal of customers and be richly rewarded in tips.

Refusing to gossip about staff or customers during your shift is an important part of waitress etiquette.

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I'm constantly amazed how FEW waitresses actually take the time to try some simple idea that will greatly increase their income while working the same shifts!

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- Patti Farnham (author of "Gratuity Ingenuity, The secret art of bigger tips")
From bars to fine dining establishments she lived on her tips and discovered, tested and refined these simple to learn methods that can dramatically increase your tips!

Testimonial Patti You need to know how much I have enjoyed your e-book and all your daily tips. I hesitate to share too much at work because I want to encourage people to go to your website and buy the book for themselves. I have a part time waitressing job which I love and have always made good tips because my people know I enjoy being there and waiting on them. Thanks to a few of your ideas I've seen my take home explode! Thanks so much! Laina P. ..(email on file)

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Today's Short Tip on Tips! (new one everyday!) Drawing happy face on the back of your customers bill, or attaching a sticker, should result in bigger tips.

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Waitress news;

Feedback sought on Conn. campaign finance program (AP via Yahoo! Finance)
Karen Houghtaling, a Waterbury waitress and receptionist, fell 74 votes shy this summer of defeating a veteran state representative in the Democratic primary.

Disappearance of Trenton waitress baffles investigators (The Times of Trenton)
TRENTON -- It's been more than two months since city resident Danielle Nuttall disappeared without a trace, and frustrated city police say they're nearly at a dead-end in their search for her.

Anne M. Amundson (Boston Herald)
Anne Marie (Byrne) Amundson of Malden, a waitress and receptionist, died Saturday at Life Care Center of Stoneham. She was 79. Born and raised in Melrose, Mrs. Amundson...

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waitress etiquette

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