Patti's Personal Opinion:
Waiters

(And I don’t mean the dumb kind)

waiters


Waiters, waiters everywhere!
Way back, when I first started out, there were very few waiters in the restaurant business in my area, (except for the very high end fine dining establishments.) Men usually worked in the management, kitchen or behind the bar. The majority of wait staff was female. They were usually girls just out of high school, women trying to put themselves through college, or single moms. Slowly males started becoming more visible and no are readily accepted as servers.

I have heard many waiters complain that they are on an unfair playing field. Many whine that they can’t make as much money as a waitress because they lack the "female attributes" that earn some waitresses big money!

They are wrong!

I have had the pleasure to work with some waiters who challenged me for top tip earner on a shift. They had observed what works and what doesn’t and become efficient, polished and educated in what a man needs to do to be successful in the hospitality industry. It’s a simple as educating themselves and testing different people skills.

Recently, my husband and I were served in a pancake house by a male waiter. This server was AMAZING! I felt proud to watch this gentleman serve his tables.

He had it DOWN!!

I saw the tables he served go from indifferent to expectant as he would serve them. Don’t get me wrong, he wasn’t breathing fire, pulling placemats from underneath the food or doing magic tricks. He was simply evaluating each table quickly, and then waited on each table in a matter that was PERFECT for them, based on his evaluation.

When things calmed down in his section we struck up a conversation with this waiter. Turns out this waiter was making a UNBELIEVABLE income working morning shifts in a pancake house.

This guy had SKILLS!

It was sad that this man was not the favorite of some of the other waitresses working there. Instead of observing his methods and duplicating them I wondered if they were thinking, "We can’t make that kind of tip money because we aren’t male!"? (wink)

If you want to be a waiter you must learn to be efficient and organized. There are the basic functions of any operation that must be learned. But if you want to be a WEALTHY waiter please don’t stop with the basics. Work, test and refine your personal and customer service skills to become a TERRIFIC waiter!



It's amazing how FEW waiters take the time to learn a few simple methods that would explode their income while working the same shifts!

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- Patti Farnham (author of "Gratuity Ingenuity, The secret art of bigger tips")
From bars to fine dining establishments she lived on her tips and discovered, tested and refined these simple to learn methods that can dramatically increase your tips!

Testimonial

Dear Patti
..the least I can do is write a glowing testimonial for you. I used to make about $45 per shift, after reading your guide I now average $95 per shift. I hate thinking of the money I lost by not knowing this simple information before. Thanks.. .

G. Brain
Zurich, Switzerland ..(email on file)

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    Today's Short Tip on Tips!
    (new one everyday!)

    Drawing happy face on the back of your customers bill, or attaching a sticker, should result in bigger tips.



    Waiters in the news;

    Outlaws to Serve as Celebrity Waiters at BWW on Thursday (OurSports Central)
    Mason City (IA) The North Iowa Outlaws will serving up plates of appetizers, burgers and of course chicken wings this Thursday night when members of the team work as waiters at the Mason City Buffalo Wild Wings.

    Leopold back (rediff.com)
    Like always, every day of the year and nearly every hour of the day, the cafe is packed to capacity. And humming. Waiters in red T-shirts and black slacks tear around with trays laden with giant mugs of frothing, icy beer, fresh lime sodas and tall glasses of fresh fruit juice.

    Local briefs (Tallahassee Democrat)
    Residents have a chance to help children get a bike for the holidays and see local law-enforcement officers switch roles by acting as "celebrity waiters."



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