What exactly are gratuities? I know there is a proper Latin definition in the encyclopedia, but I always defined gratuities as a customer’s way of saying Thank You for great service. I’ve received gratuities ranging from 0%-200%. The average amount of gratuity is usually between 10%-20%.
Crappy service doesn't deserve gratuities!
That is where I believe most servers get confused. They think the minute someone walks in the door...here comes another 15-20%.
I disagree. I think most servers should change their mindset.
Gratuities are earned!!!
Most hospitality industry workers I know tip very well. That being said, I know that we would never tip on really bad service.
Work in a busy establishment, serve a lot of customers, deliver GREAT service to your customers (without the expectant attitude) and you should be able to make a terrific living off your gratuities.
Always put yourself in the place of the customer.
What kind of service do you expect?
Give that service to your customers (or better) and you'll be surprised at the amount of gratuities you'll be bringing home.
It's amazing how FEW servers actually take the time to learn a few simple methods that would explode their income while working the same shifts!
I am offering a FREE email course entitled "Bonus tips for BIGGER tips". To find out a few little ideas that might help you increase your income by the end of each shift, click here to subscribe to this FREE course!
You really can Triple Your Tips!
To read more of my story and how I ended up learning, testing and documenting these little know gratuity boosting methods click here
- Patti Farnham (author of "Gratuity Ingenuity, The secret art of bigger tips")
From bars to fine dining establishments she lived on her tips and discovered, tested and refined these simple to learn methods that can dramatically increase your tips!
Testimonial
Hello,
I just bought your online book read it , and really enjoyed it. I have been bartending for about 8 years and have started implementing some of your teqniques! Great results so far!
Joe Comforti ..(email on file)
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How much money are YOU losing by NOT knowing these secrets?
How Much Money Are You Leaving On The Table?
To signup for the free bonus tips course "Bonus tips for BIGGER tips" click here..
Today's Short Tip on Tips!
(new one everyday!)
Here’s a quick way to make sure you are focusing on your customer:
Make sure to talk very little about yourself. Ask open ended questions about them, and follow up their answers with other questions. Stay in the moment and make sure you don’t seem uninterested or detached from their answers.
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Current gratuities
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gratuities
